Our goal is a flawless Flop Ball order every time. Below are all the details you’ll need to make informed decisions regarding your order.
Flop Balls come in all the best colors. They come in the stinky, yucky, icky colors too.
Top = Side with your logo
Bottom = Side with a small Flop Ball logo
We think Flop Balls look best when the lighter of the two colors is the top.
Your logo will look GREAT on light colors but remember that light colors get dirty much more easily. Consider how/where your Flop Balls will be used.
Due to variations between production runs we cannot guarantee that fabric colors will exactly match previous orders.
The printable area for your logo is 3 inches round. However we recommend that you don’t try to do too much in that space.
The nicest thing about the Flop Ball is its hand feel. Flop Ball material is carefully selected to be the softest, supplest, most joyous hand sack to hold. And ink? Well...ink is ink. Not only is it not soft and supple, but it's slick too. If you want the Flop Ball to play well you'll want to make sure there is a good amount of fabric-to-skin contact without too much ink getting in between.
Consider not covering more than 50% of the print area with ink.
Dark ink on light fabric covers better than light ink on dark colors.
If there is a color (say blue) in your logo and we’re printing on blue material, we will use the fabric instead of ink for that part of your logo if it is similar. Remember, the less ink the better for playability.
Flop Balls are constructed from furniture grade suede and are filled with the finest sand. Literally. Machine sewn, filled, and hand finished with an invisible stitch.
Flop Balls are individually packaged in heat sealed cellophane with a card insert on the bottom.
We ship Flop Balls via USPS medium and large Flat Rate Boxes.
The boxes are unexpectedly heavy for their size so use caution when picking up. Remember to lift with your legs.
The boxes have extra strong tape holding them together. Take care when cutting the box open to avoid slicing the top layer of Flop Balls.
Flop Balls are third party tested by an accredited laboratory to ensure compliance with US Consumer Product Safety Commission ASTM F963-16 Requirements for toys. Although Flop Balls are designed for ages 8+ they pass all testing requirements for children ages 3 and up.
We strive to maintain clear and punctual communication so you know the status every step of the way.
Step 1 - Order Confirmation: confirm your quantity, color choices, and send us the logo. We’ll create and send you a mock-up.
Step 2 - Mock-Up Approval: preliminary approval of mock-up showing logo size and placement on background color. Once everything is acceptable we send the design to our manufacturer to create the screens for your logo, match the ink colors, and print your logo on the actual fabric. We’ll then send you an email with a digital proof attached.
Step 3 - Proof Approval: final approval of fabric & ink color and logo placement. Once everything is acceptable we begin manufacturing your custom Flop Balls.
Step 4 - Production: production begins on your order. Typically production is complete in 6-8 weeks. During production we ask for billing and shipping information. Depending on the order we may require a 50% deposit prior to the start of production.
Step 5 - Production Update: a few weeks into production we will send you an updated delivery date.
Step 6 - Inspection & Shipment: we inspect for quality and pack your Flop Balls for shipment. Once we drop off the Flop Balls at the Post Office we send an email letting you know they’re on their way.
Step 7 - Order Follow Up: we reach out to you to ensure that you are completely satisfied with your order. If so, we’ll ask for a referral. If not, we’ll make it right.
Flop Balls are manufactured by Flow Circus, Inc. If you have any questions at all please contact Paul Miller at 919-426-9157 or firstname.lastname@example.org.